At our Korumburra campus urgent care is provided via our nursing staff from the multifunction ward. 

 

Assessment in Urgent Care

The general public who presents at Urgent Care will be assessed by nursing staff who can contact the doctor on call for advice on treatment, or request the doctor on call to review the patient.

If you are required to see a doctor, they may charge a fee. UCC is not staffed by doctors but our local GPs are “on call” as required. If you need imaging, you may be charged however if you have a concession or Health Care card you will be bulk billed.
 

Ambulance Membership
We encourage all community members to hold an Ambulance Victoria membership. If you are referred to another facility for care and require an ambulance transfer you will need your Ambulance Victoria Membership, otherwise there will be a fee invoiced by Ambulance Victoria.
 

How can you access this service?
You can call (03) 5654 2777 to ask about our services or to let us know you are on your way or walk in off the street. We refrain from giving advice about your care over the phone and can’t provide information about waiting times, as this can change very quickly

 

Non-urgent medical attention
If medical attention is required for a non-urgent condition, patients are encouraged to contact their GP during business hours. Expert health advice can also be sought 24 hours a day from a registered nurse via the Victorian Nurse-on-Call Service by ringing 1300 60 60 24. 
 
Telehealth
Telehealth is available for after-hour’s medical support of non-urgent presentations. Telehealth supports the local GP’s by reducing the number of overnight calls. Local GPs are still available to provide on-call services for admitted patients and assessment and treatment of urgent presentations to Urgent Care.
 
Telehealth is running at h the Korumburra campuses. The sites are participating in this innovative initiative which enables patients to access medical consultations between the hours of 9:00pm and 7:00 am with My Emergency Doctor. Or when a doctor may not be available. 
 
State of the art equipment has been purchased and installed from the funding received from Better Care Victoria (BCV) to enable patients to have a medical consultation via an electronic medium. The consultation is real time, has very clear images and enables the patient to ask questions as if they were in the same room as the doctor. The technology supports the capacity for patients in rural areas to have a consultation without the burden of travel and commence treatment earlier. 

 

Nurse on call
1300 60 60 24